E-Arta is the platform that gathers every message your business receives, from Instagram, WhatsApp, Messenger or any other platform, into a single hub.
Every message is answered by the AI agent, Arta. Whatever the volume, ten messages or a thousand, each one gets the same attention. No customer is left aside, no message is lost in the queue.
You are always the first to answer your customers and what they ask for, and as you know, the business that answers first has the best chance of winning the customer.
Arta is trained to the highest calibre on your specific business, your services, your tone and the way you deal with your customers yourself. Replies come in the languages you have set, at any hour of the day, without pause and without delay. Your team keeps control at all times, and can step in, edit the reply, or let Arta carry on alone, whichever the case calls for.
Customers do not wait. They choose the business that answers first.
of customers buy from the business that answers them first.
of sales go to the business that responds first, not necessarily the one with the best price or product.
more likely to qualify a lead when you answer within minutes, compared with a half-hour delay.
On E-Arta every message is handled the moment it arrives, whatever the hour or the day, because your customer does not ask twice. They simply move on to the competitor.
Every conversation in one place
WhatsApp, Instagram, Messenger and other platforms in a single system. The customer’s history stays whole, whichever channel they write from.
Automatic AI replies
Professional replies that understand the context, built on your business’s real data. Take control of the conversation whenever you want, with one click.
The languages you choose
At your business’s request, Arta replies to customers in every language you agree with us during setup.
Analytics
Every conversation becomes data, the channel the message came from, what the customer asked, the hour. At the end of the month you know exactly where you are winning and where you are losing customers in your business, and you read the trends earlier than anyone.